Warranty and complaints

We care about our products and naturally do our best to deliver them to you in top condition. However, it sometimes happens that an order is damaged during transport or that something else happens that entitles you to a warranty claim . We at SnowShepherdNL offer you a one-year warranty on all gloves.

If you discover or should discover a defect in the product, you must contact us within a reasonable period. A reasonable period is in any case two months.

If you contact us in time, we will arrange a costless repair or replacement.